Do you have technology available for trial and evaluation?

FNH has servers, storage, PCs, and other technology in stock, available for trial, evaluation, and Proof of Concept purposes.

Contact us to discuss your needs and specific interests.

How do you support clients beyond your geographic region with IT issues?

FNH has implemented solutions across the country and is able to meet clients demands remotely and onsite.

Do you offer transition services to move from old to new?

Yes, FNH can help you transition from old to new, both hardware and software.

How is FNH Accountable?

Here at FNH, accountability is built into our business by the responsibility to uphold the great reputation we’ve established over 5 years. All our services are backed by a Service Level Agreement (SLA) that states what services you’ll receive and the time frame in which you’ll receive those service. We also implement Customer Satisfaction (CSAT) tracking on every help desk ticket submitted. When an issue is resolved you’ll be able to rank your customer experience. If the review is anything but perfect, your assigned account manager will reach out to discover what we can do better next time.

Will FNH Recommend and/or Purchase Hardware and Software Products for Me?

Yes, if you’re interested in purchasing hardware or software and are looking for recommendations, please reach out to your FNH account manager for assistance. When necessary, your FNH account manager will recommend you upgrade outdated or nonfunctional hardware.

How Can I Get Started / Speak with a Representative?

Reachout to us at 415-325-4191 or GSA@FNHINC.NET

Can FNH Help Us Develop and IT Security Policy?

Yes! FNH is ready to serve as your trusted security adviser. During the onboarding process we ensure all the necessary security services are configured to protect your business. If you would like to review or update your security policy at any time, please reach out to your account manager.

How Does FNH Handle Vendor Management?

Our goal is to be the only contact you need to manage your IT. FNH handles all the management, communication and coordination of our client’s vendors.

What Kind of End-User Training Does FNH Provide?

FNH provides an on-demand white-labeled eLearning library. You can learn more about it in this video: